Welcome To Rayzist Photomask, Inc.

by admin ~ January 5th, 2009. Filed under: Business.

We are proud to celebrate our 25th year in business. And, more than ever, we are proud to be manufacturing equipment and photoresist film that’s made in the USA.

Our business and our success are built on three principles. I would like to share these principles with you, because I strongly believe they’ll help you achieve success in your own business.

1. You have to be able to take care of your customer and make money doing so.
2. You have to have good product.
3. You must have excellent customer service. Customer service means, simply, taking care of your customers’ needs, whatever they may be. For us, we are here to fulfill your photoresist film and sandcarving equipment needs; we’ll get you what you want, when you want it.

I believe we perform well on all three principles, but I know definitively that we have excellent customer service. I also know that if you incorporate these three principles in your business and work hard, I guarantee you, you will be successful.

13 Responses to Welcome To Rayzist Photomask, Inc.

  1. kacey

    The new website looks great! I look forward to reading more of your blog! :)

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    monica Reply:

    Kacey, You’re one in a million. Thanks for your invaluable input!

    Monica

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  2. Randy

    Hello Kacey thank your for the kind words

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  3. Eric

    Hi Randy,

    I agree – a great website and congratulations!

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  4. Deano Hartwig

    I agree New website very nice. Also the customer service is as always A+++
    Keep up the good work

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  5. Ken & Betti Michael

    Hi Randy

    Your new website is Great.

    Thank you for all the years of great customer service. You are like family to us.

    [Reply]

  6. April Mitchell

    Congrats on getting the new site up and Happy 25th year in business! So glad I was able to spend 14 with you. You taught me a lot about business and life too. Good job!

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  7. Bill Fuqua-Jacksonville

    Randy
    Great looking site and congrats on 25 years. Have been ordering off and on for probably 10 years. Most of what I do is still on a hobby basis, but still planning on starting a small business when I retire. Even for someone like me, who does not order on a regular basis, your customer service is always very helpful in answering any questions I may have. Thanks a million.

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  8. Jim Hardie UK.

    Hello for a blast from the past. Sorry not been in touch for a long time! Love the Website and you deserve a pat on the back for being such Great guy’s it was in the mid Eighties that I first contacted you.
    I have been out of action for a few years but after the Op’s have been given the all clear. Thank the Lord for that. I now want to get engraving again and would love full details of your products please. I have not been wastging my time whilst ill and have developed a system of sandblasting to create Victorian Cameo Glass. I would like to use your film and will order samples to try the different thicknesses. My Very best wishes to you and yours. Congratulations on the first 25 Years. Jim Hardie.
    3 Coastguard Cottages
    Gordon Road
    Lowestoft
    Suffolk
    England NR32 1DY. hardie622@btinternet.com. You may leave these for any friends who thought I had fallen out of my tree!

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  9. admin

    I agree with Monica. Thanks for your input Kacey.

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  10. Paul and Melody

    We have known Rayzist, From the beginning, Rayzist Has always treated us as family and I have witnessed first hand that their employs are treated the same way. We love the Website, I hope it increases sales 1000 fold. Very few companys(if any) can you talk to the Chief Executive Officer one on one and not feel like you are being “Talked to” but rather having a conversation with a friend that has YOUR interest to heart.

    If everyone of us that has done business with Rayzist, tells just two people about this company, they would be flooded with business. Remember this country had a STRONG family system (just like Rayzist) in place LONG before we had a Government or a Military system. If there has been a problem “WE” together have rose to fix it ourselves. Anyway just thought from a guy that has seen Rayzist from the beginning.
    Tell Billy “Hi” for us.

    Paul and Melody
    Beachem Art Glass
    Basehor, KS.

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  11. Tara Van Meter

    I have dealt with Rayzist on and off through the years. Your customer service is excellent. I more recently had the occassion to work with your art department and was impressed and pleased with the time and attention that was given to my project. I am a hand-cutter and have little experience with photo resist. I appreciated the long distance “mentoring” I was given on a time sensitive project.

    Good luck to us all during these times. Perseverance, endurance, commitment to a quality product, and service will tell the story every time.

    Best regards,
    Tara Van Meter
    Van Meter Studio
    Dawsonville, GA

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  12. rod

    i just talked to billy in tech support and he was fantastic worked me through the problem we are back in business thank you

    [Reply]

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